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Frequently Asked Questions

1. What is Pivotal?

In simple terms, Pivotal is a comprehensive, next-generation Applicant Tracking System (ATS) — but it’s much more than that. Pivotal is an AI-powered recruitment automation suite that brings exceptional speed, precision, and efficiency to the hiring process. It combines

✅ A futuristic ATS
✅ Branded career sites
✅ AI-powered assessment & interview bots
✅ Embedded AI assistants

Together, these form a complete recruitment ecosystem in one intelligent platform. At Pivotal, we aim to be the best recruitment automation platform in the world — continuously innovating in design, cognitive AI, and HR technology to redefine how hiring works.

2. How is Pivotal different from other ATS platforms?

Pivotal delivers a level of efficiency and accuracy that traditional ATS platforms simply can't match.

What sets Pivotal apart

✅ Cognitive hiring intelligence that goes beyond keyword matching — it understands context, behavior, skills, and fit
✅ AI Assistants that automate nearly every repetitive recruitment task
✅ Intelligent decision recommendations — helping recruiters and hiring managers make smarter choices with minimal input
✅ Human control remains central — the system does the heavy lifting; your team makes the final call from AI-ranked top candidates

It’s not just an application — it’s like having an AI-powered hiring team assisting every step of the way. This is how Pivotal truly transforms how you hire.

3. How does Pivotal benefit recruiters?

Pivotal’s AI Assist is like a collaborator — an assistant to HR recruiters that makes recruiting 10x faster, smarter, and more effective.

⚡Efficiency Gains — Do More in 10% of the Time

✅ Save up to 90% of time spent on screening, shortlisting, and scheduling
✅ One-click AI shortlisting instantly ranks the best-fit candidates
✅ No more manual coordination — automated emails, reminders, and interview scheduling
✅ Replace multiple tools with a single, intelligent platform
✅ Eliminate admin — focus 100% on candidate engagement and strategic tasks
✅ You’ll fill roles faster, handle more positions, and avoid burnout.

⚡Performance Impact — Outperform Every Metric

✅ Hire 60–80% faster — drastically reduce time-to-hire
✅ Improve quality of hire with AI-matched candidates who actually perform
✅ Get 2–3x better selection ratios — fewer interviews, better decisions
✅ Boost offer acceptance through a smoother, faster candidate journey
✅ Lower cost-per-hire by up to 70% with smarter pipelines and automation
✅ You’ll consistently hit — and exceed your hiring KPIs with ease.

Bottom Line:
Recruiters using Pivotal become smarter and super-efficient — faster, sharper, and backed by intelligence that never sleeps

4. How does Pivotal benefit Interview Panel Members?

Pivotal’s AI Panel Bots eliminate up to 90% of manual interview rounds, saving massive time and effort. Pivotal’s AI Panel Bots conduct, evaluate, and recommend candidates with speed, precision, and zero human input.

AI Panel Bots:
Pivotal’s AI Interview Bots can conduct multiple rounds of interviews — technical, deep discussion-based evaluations, case studies, or domain-specific — without needing question sets or manual setup.

✅ Eliminates 70–90% of interview load — Bots handle all initial interviews
✅ No manual input needed — Bots ask smart, contextual questions and evaluate responses
✅ Improved accuracy & consistency — provides details of interviews conducted by AI and recommendations with clarity to the panel member. AI scoring and structured reports guide final decisions. Review in minutes, not hours
✅ Only the best candidates reach the final panel — sharply reduces wasted interviews
✅ Assists the panel with curated interview questions for deeper live evaluations
✅ Faster closures — removes the need for long and continuous hiring processes. Avoids interview fatigue
✅ Perfect for mass or continuous hiring — scale without increasing panel effort

Bottom Line:
No more interview fatigue.
Pivotal ensures panel members only step in when human judgment is essential — AI handles the rest with speed, clarity, and consistency.

5. How does Pivotal benefit Hiring Managers?

Pivotal enables hiring managers to hire better, fill roles faster, and reduce team burden — ensuring business moves forward without recruitment delays.

⚡Direct Benefits for Hiring Managers

✅ Improved Quality of Hire — AI shortlists high-fit candidates, reducing poor selections and the high cost of wrong hires
✅ Faster Time-to-Hire — drastically reduces the time needed to fill open roles, saving substantial resource cost and indirect costs invested in hiring
✅ Bandwidth Saved — frees up personal time and team effort spent on screening, coordination, and repeated interviews — reducing hidden costs
✅ On-Time Project Delivery — fewer hiring delays mean smoother execution and team stability

Bottom Line:

Hiring Managers close roles faster, make better hiring decisions, and save time — allowing them to stay focused on delivering business outcomes.

6. How does Pivotal benefit the company as a whole?

Pivotal drives enterprise-wide impact — improving efficiency, quality, and agility across the entire hiring operation.

⚡Direct Company-Level Benefits

✅ Improved Quality of Hires — smarter decisions lead to stronger teams and better retention
✅ Massive Bandwidth Savings — recruiters, hiring managers, and panelists save time at every stage
✅ Lower Cost — substantially lower direct and indirect cost of hiring
✅ Faster Hiring Across Teams — drastically reduces time-to-fill across all departments
✅ Reduces Cost of Wrong Hires — better-fit candidates = fewer replacements and performance issues
✅ Supports Scalability — hire 10 or 10,000 — without increasing team size or overhead
✅ Better Candidate Engagement
✅ Better Collaboration — better collaboration and engagement across various hiring teams, management, and HR
✅ Enables Timely Business Execution — hiring never delays delivery, revenue, or growth goals
✅ Protects Revenue — prevents losses caused by hiring delays, poor hires, and unfilled roles
✅ Transparency and Visibility — of the complete hiring process and of every team and team member

7. What is the Company Impact of using Pivotal?

Pivotal doesn’t just improve hiring — it drives real, measurable impact on the company’s performance and growth.

📈Direct Company Impact

✅ Improves Organization's Capabilities — by improving hiring quality and consistency; assists in building high-performing teams
✅ Improves Workforce Stability — faster hiring
✅ Accelerates Business Growth — faster project starts, execution, and delivery
✅ Increases Operational Agility — enables fast team ramp-ups without overloading current staff
✅ Cultural Transformation — in how the company hires; better collaboration and engagement across various hiring teams, management, and HR
✅ Faster closures — removes the need for long and continuous hiring processes. Avoids interview fatigue
✅ Improves Employer Brand — faster, smoother experiences create a high-quality candidate impression

8. How much time does Pivotal save for hiring teams?

Pivotal delivers massive time savings for everyone involved in hiring.

Time Saved Across Roles

✅ Recruiters: Save up to 90% of time spent on screening, shortlisting, and coordination
✅ Hiring Managers: Save 60–80% of effort through faster access to AI-ranked candidates
✅ Interview Panels: Reduce 70–90% of time spent in early and repetitive interview rounds
✅ Overall Team: Experience end-to-end process acceleration — what used to take weeks now takes days

Bottom Line:
Teams can hire more, with fewer people — and far less time investment per role.

9. What is the cost impact of using Pivotal?

Pivotal brings measurable cost efficiency by optimizing every aspect of hiring.

💰 Cost Impact Highlights

✅ Lower cost-per-hire — reduced reliance on manual efforts, agencies, and multiple tools
✅ Minimizes wrong hires — better-fit candidates mean fewer replacements and performance issues
✅ Reduces indirect costs — bandwidth saved across recruiting, management, and panel members
✅ Protects revenue — ensures positions are filled faster to avoid delivery delays and lost business
✅ One platform, all features — replace 4–5 tools with one consolidated, intelligent solution

Bottom Line:
Pivotal significantly reduces both direct and hidden costs — while increasing hiring outcomes.

10. Can we customize the platform for our hiring process?

Yes — Pivotal is fully customizable to align with your company’s specific hiring workflows, approval flows, interview stages, roles, and branding. Whether you follow a structured, high-volume model or a nuanced, multi-stage process, Pivotal adapts seamlessly.

11. What integrations are supported?

Pivotal supports integration with:

✅ Major HRMS/ERP systems (SAP, Oracle, Workday)
✅ Communication tools (Slack, MS Teams, Gmail, Outlook)
✅ Job boards (LinkedIn, Indeed, Naukri, Monster)
✅ Assessment tools and video platforms
✅ Custom APIs for proprietary systems

We ensure smooth interoperability with your existing tech stack.

12. Is it mobile-friendly?

Yes — Pivotal is fully responsive and mobile-optimized.

Recruiters, managers, and candidates can access all key functionalities from their phones or tablets — anytime, anywhere.

13. Do you offer a free trial?

Yes — we offer a fully functional 6-month free trial, including onboarding support and configuration assistance. Try Pivotal across your teams, processes, and real-time hiring needs — with no commitment required.

14. What kind of support is provided?

We provide full-service support, including:

✅ Dedicated account manager
✅ 24/7 technical and product assistance
✅ Assisted onboarding, training, and implementation
✅ Priority response SLAs for enterprise clients

We don’t just offer a product — we partner in your success.

15. Why should I choose Pivotal now?

Because hiring is already one of the most time-intensive, high-impact functions in your business — and traditional methods can’t keep up.

Pivotal gives you:

✅ 10x faster hiring
✅ Better-quality hires
✅ Lower costs and panel fatigue
✅ A complete AI-powered ecosystem in one platform

The sooner you start, the faster you scale with confidence.

16. What are the core features of Pivotal?

Pivotal combines everything you need into one advanced hiring solution:

✅ Futuristic ATS
✅ AI Interview & Assessment Bots
✅ Branded Career Sites
✅ Automated Scheduling & Communication
✅ Deep Hiring Analytics
✅ Cognitive AI Assistants for every user

It’s not just a tool — it’s your AI-powered hiring engine.

17. Who is Pivotal built for?

Pivotal is designed for:

✅ Startups scaling fast
✅ Enterprises managing high volumes
✅ Staffing agencies with complex needs
✅ HR teams aiming to modernize and automate

It’s flexible and scalable — ideal for companies hiring 10 or 10,000.

18. Would I still have to maintain Excel reports?

No. Pivotal offers real-time dashboards and detailed analytics — eliminating the need for manual Excel reports. All reports are auto-generated and always up-to-date — saving hours each week and reducing human error.

19. Would I still have to track emails and respond to stakeholders and candidates manually?

No. Pivotal automates communication with both candidates and stakeholders. Emails, reminders, interview notifications, and follow-ups are all managed by the system — ensuring timely, consistent, and professional communication without manual effort.

20. Would I have to follow up with candidates and panel members manually?

No. Pivotal automates all follow-ups — with candidates, panel members, and internal stakeholders. It sends reminders, updates, and notifications automatically — ensuring no communication gaps and saving your team hours of coordination time.